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You should keep in mind that any products that you get from Envato Elements do NOT include customer support service as per Envato policy. So, no response will be given for any questions that is about a technical support for Envato Elements products.


If you need a help that you got a product from ThemeForest, then you have to open a ticket with your purchase code on our support desk. Our team is always ready to help and guide you with anything you’re having a hard time with. No technical support service will be provided on any other platforms.


If you have a pre-sale question regarding a theme that you liked on our profile or you’re looking for a cooperation, then please get in touch with us via the Facebook Chat platform. We’ll get back to you asap.


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